Library reopens with high-tech nod to the future

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By Western Daily Press | Tuesday, July 24, 2012, 09:00

One of Somerset's oldest residents helped its busiest library start a new chapter yesterday.

Hilda Westcott, 99, cut the ribbon at the revamped Taunton library, with the latest touch-screen technology.

Also there was Ebony Knowles, who celebrates her eighth birthday today. She is another regular user and is the first person to sign-up for this year's Summer Reading Challenge.

The touch-screen kiosks allow customers to issue and return items, check reservations and pay charges.

The library's exhibition space has also been extended, featuring work from Taunton Camera Club, and the café has also been revamped.

Councillor David Hall, Cabinet member with responsibility for the library service, said: "Self-service is easy to use, reduces queues at peak times and frees staff to focus on customer enquiries, and we aim to introduce it to six of our busiest libraries."

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